Hiubet Privacy Policy — Your Data Is Safe with Us

Hiubet (https://hiubet.ws) takes your privacy seriously. This Privacy Policy ("Policy") explains what personal information is collected when you use the Hiubet platform, how that information is used, and the measures we take to keep your data secure.

Hiubet is a safe and trusted platform for online betting users in Bangladesh. We believe transparency is the foundation of trust — which is why this Privacy Policy clearly sets out what we do and do not do with your data.

By using this platform, you agree to this Privacy Policy. If you have any objections, please discontinue use of the platform and get in touch with us.

Hiubet collects different types of information — some provided directly by you, and some gathered automatically based on how you use the platform. See the details below:

We do not and will not collect any sensitive information relating to your religion, political views, or health.

Hiubet collects information through several methods, all of which are transparent and based on your consent:

• Information You Provide Directly: Information you provide during registration, KYC verification, or when contacting support.
• Automatic Collection: Certain information is collected automatically through cookies and tracking technologies while you use the platform.
• From Third Parties: Payment processors (bKash, Nagad, Rocket) may share necessary transaction information.
• From Verification Agencies: For identity verification purposes, information may be confirmed through approved third-party verification agencies.

Hiubet uses your information for the following purposes, each with a clear legal basis:

• Creating and managing your account and ensuring uninterrupted delivery of our services.
• To securely process deposit and withdrawal transactions.
• Compliance with KYC verification and Anti-Money Laundering (AML) policies.
• To detect and prevent fraud, multiple accounts, and other forms of misuse.
• To personalize your betting experience based on your preferences.
• Sending important updates, security alerts, and relevant offers.
• Monitoring usage patterns to promote responsible betting.
• Meeting legal obligations and maintaining compliance with regulatory authorities.

You can opt out of marketing communications at any time by contacting our support team. However, essential service-related messages will continue to be sent.

Hiubet does not sell your personal information. However, certain data may be shared in the following limited circumstances:

• Payment Processors: Authorized mobile banking services including bKash, Nagad, and Rocket — strictly for processing transactions.
• KYC Verification Provider: Authorized third-party agency for identity verification.
• Legal Authorities: We may be required to share relevant information with the appropriate authorities in response to court orders, government investigations, or other legal obligations.
• Technology Service Providers: Cloud storage and security service providers may have limited access to your data under strict confidentiality agreements.

Hiubet uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help improve platform functionality.

Types of cookies we use:

• Essential Cookies: Essential for login sessions and platform security — the platform cannot function without these.
• Functional Cookies: To remember your preferences, such as language and theme settings.
• Analytics Cookies: To analyze platform usage patterns and improve our services.

You can disable cookies at any time through your browser settings. Please note that disabling certain essential cookies may limit some features of the platform.

Hiubet uses industry-leading security technology to protect your data. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transmissions.
• Two-Factor Authentication (2FA) support.
• Round-the-clock security monitoring and suspicious activity detection systems.
• Regular security audits and penetration testing.
• Data backup and disaster recovery planning.
• Strict internal access controls — only authorized personnel can access data on a need-to-know basis.

Hiubet retains your information for as long as necessary or legally required. The general guidelines are as follows:

• Active account information: Retained for as long as the account remains active.
• Closed Account Data: A minimum of 5 years after account closure — as required by legal obligations.
• Financial Transaction Details: 7 years — in accordance with AML regulations.
• Cookie Data: Session cookies are deleted when you close your browser; persistent cookies typically expire after 1 year.

Once the designated retention period ends, your data is securely deleted or anonymized.

As a Hiubet user, you have several important rights over your own data:

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can request that we restrict the processing of your data for specific purposes.
• Right to Data Portability: You can receive your data in a structured, machine-readable format.
• Right to Object: You may object to your data being processed for marketing purposes.

To exercise any of the rights above, email us at support@hiubet.ws. We typically respond to requests within 30 business days. Please note that legal obligations may prevent the deletion of certain data — in such cases, we will explain the reason.

Hiubet is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age verification is mandatory at the time of registration.

If a parent or guardian believes their child has accidentally created an account, please contact us immediately at support@hiubet.ws. We will promptly close the account and delete all associated data.

Hiubet reserves the right to update this Privacy Policy when necessary. If any significant changes are made, you will be notified in advance by email or through the platform.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. The "Last Updated" date at the top of the page always reflects the most recent revision.

To view a previous version of this policy, please contact support — we can provide an archived copy.

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

• Email: support@hiubet.ws
• Response Time: Typically within 24–48 hours
• Support Hours: 7 days a week, 24 hours a day

Your privacy matters deeply to us. We commit to reviewing every request with care and resolving it as promptly as possible.